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Why Join Our Team

Shaping the Future, Together

Shaping the Future, Together” reflects Limerick’s commitment to fostering innovation, collaboration, and growth within our team. The Employee Corner is a dynamic space where ideas are shared, achievements are celebrated, and opportunities for development thrive. It is designed to support our employees with the tools, resources, and encouragement needed to excel in their roles and contribute to our collective success. By promoting teamwork and open communication, the Employee Corner ensures every voice is valued and every effort counts. Together, we are building the foundation for a connected future, driven by the creativity and passion of our exceptional team.

Become a Part of Our Expanding Team

Electrician

Years of Experience: 1- 3 years

Job type : Full time

Location: Pune

Responsibilities:

Electrical Installation: Install and maintain electrical systems for ISP infrastructure, including wiring, power supplies, and equipment setups in offices, data centers, and customer premises.
Troubleshooting and Repair: Diagnose and repair electrical faults within the network infrastructure, ensuring minimal downtime and quick resolution of issues.
Preventative Maintenance: Conduct regular inspections and maintenance of electrical systems to ensure safety, compliance, and efficient operation.
Compliance with Safety Standards: Ensure all electrical installations and maintenance work adhere to local and national electrical safety codes and industry regulations.
Support Network Equipment: Assist in setting up electrical connections for network equipment such as routers, servers, and telecommunications hardware.
Energy Efficiency: Recommend and implement energy-saving practices and solutions to optimize power usage in ISP operations and data centers.
Collaboration with Technical Teams: Work closely with engineers and technicians to ensure the electrical requirements for network systems and installations are met.
Emergency Response: Provide immediate electrical support during outages or power disruptions to restore normal operations.
Electrical Documentation: Maintain accurate records of electrical installations, maintenance, and repairs for internal tracking and compliance purposes.
Upgrades & Renovations: Assist with electrical upgrades and renovations to support new technologies, expansions, or system improvements within the ISP infrastructure.
Requirements:
1. Education: High school diploma or equivalent; formal training or an apprenticeship in electrical systems is required.
2. Certifications: Valid electrician certification or license, adhering to local and national electrical standards.
3. Experience: Proven experience (2+ years) in electrical installations, maintenance, and troubleshooting, preferably in a telecommunications or ISP environment.
4. Knowledge of Electrical Codes: In-depth knowledge of local, state, and national electrical codes, including safety regulations related to network and ISP infrastructure.
5. Physical Stamina: Ability to perform physically demanding tasks, such as lifting heavy equipment, working in confined spaces, and standing for long periods.
6. Troubleshooting Skills: Ability to diagnose and resolve electrical issues quickly and effectively to minimize downtime.
7. Safety Awareness: Strong understanding of electrical safety protocols to prevent accidents, injuries, and ensure compliance with safety regulations.
8. Problem-Solving Skills: Ability to think critically and troubleshoot complex electrical systems in high-pressure situations.
9. Teamwork & Collaboration: Ability to work closely with engineers, network technicians, and other team members to complete electrical installations and repairs.
10. Customer Service: Good interpersonal skills, as electricians may be required to interact with clients, ensuring that installations meet their needs and standards.
Skills:
1. Electrical Installation & Maintenance: Proficiency in installing and maintaining electrical systems for network equipment, power supplies, and other ISP infrastructure.
2. Power Systems Knowledge: Familiarity with low voltage and high voltage electrical systems used in telecommunications and data centers.
3. Hand Tools Proficiency: Expertise in using electrical hand tools, such as drills, screwdrivers, wire strippers, and multimeters.
4. Attention to Detail: Strong attention to detail when completing electrical work to ensure accuracy and safety in installations.
5. Adaptability: Ability to work in diverse environments, including fieldwork, underground cable installations, and high-voltage areas.
6. Time Management: Effective time management to prioritize tasks and ensure that projects are completed on schedule.
7. Basic IT Knowledge: Familiarity with basic networking concepts and equipment, as ISP-related electrical work often involves telecommunications hardware and power systems.
8. Documentation Skills: Ability to accurately document electrical work performed, including installations, maintenance logs, and inspections.
9. Communication Skills: Clear communication with team members and clients, ensuring that electrical work aligns with technical specifications and customer needs.
10. Problem Solving Under Pressure: Ability to handle emergencies and unexpected issues, restoring power or fixing faults with minimal disruption to services.

Senior Network Engineer

Years of Experience: 3+ years

Job type : Full time

Location: Pune

Responsibilities:

Network Design & Architecture: Design and implement scalable, secure, and high-performance network solutions tailored to customer needs.
Network Maintenance: Oversee and ensure the reliable operation of the company’s network infrastructure, including troubleshooting and resolving issues.
Optimization: Continuously analyze network performance and optimize configurations to ensure maximum efficiency and minimal downtime.
Security Management: Implement and monitor network security protocols to protect against cyber threats and unauthorized access.
Collaboration with Teams: Work closely with cross-functional teams (e.g., IT, customer support) to ensure smooth operations and resolve technical challenges.
Capacity Planning: Assess network capacity needs and plan for future expansions or upgrades to handle growing traffic demands.
Network Monitoring: Utilize monitoring tools to track network health, performance, and proactively identify potential issues.
Documentation: Maintain up-to-date documentation on network configurations, processes, and troubleshooting procedures for internal use.
Vendor Management: Liaise with vendors and service providers for network equipment procurement, support, and service level agreements.
Mentorship & Training: Provide guidance and mentorship to junior engineers, and lead training efforts to enhance the team’s skills and knowledge.
Requirements:
1. Education: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field.
2. Experience: 5+ years of experience in network engineering, with a focus on ISP infrastructure and large-scale network management.
3. Certifications: Relevant certifications such as CCNP (Cisco Certified Network Professional), JNCIA (Juniper Networks Certified Internet Associate), or equivalent.
4. Knowledge of ISP Technologies: Strong understanding of broadband, fiber optics, DSL, wireless technologies, and internet protocols.
5. Network Security Experience: Hands-on experience with firewalls, VPNs, IDS/IPS, and other network security tools.
6. Troubleshooting Expertise: Ability to diagnose and resolve complex network issues efficiently under pressure.
7. Project Management Skills: Experience in leading and managing network deployment and upgrade projects from start to finish.
8. Regulatory Knowledge: Familiarity with regulatory compliance standards and industry best practices for ISP operations.
9. Advanced Routing and Switching: Proficiency in routing and switching protocols (OSPF, BGP, MPLS, etc.).
10. Disaster Recovery Knowledge: Experience in designing and implementing network disaster recovery plans and business continuity strategies.
Skills:
1. Network Configuration: Expertise in configuring routers, switches, and other network devices to ensure optimal performance.
2. Troubleshooting & Diagnostics: Strong ability to diagnose network issues, using both manual and automated tools.
3. Performance Optimization: Skills in identifying and applying solutions to improve network performance, including traffic management and load balancing.
4. Communication Skills: Excellent written and verbal communication skills for preparing reports and collaborating with teams and stakeholders.
5. Analytical Thinking: Strong analytical skills to assess network issues, propose solutions, and improve infrastructure.
6. Collaboration: Ability to work closely with other engineers, departments, and external vendors for effective solutions.
7. Documentation Skills: Proficiency in creating and maintaining comprehensive network diagrams, system configurations, and troubleshooting guides.
8. Customer-Centric Mindset: Understanding customer needs and providing solutions that align with business objectives and technical requirements.
9. Scripting/Automation: Knowledge of scripting languages (e.g., Python, Bash) for network automation and process improvements.
10. Adaptability: Ability to quickly learn and adapt to new technologies and methodologies in the fast-evolving ISP industry.

Business Development Manager

Years of Experience: 3-5 years

Job Type: Full Time

Location: Pune

Responsibilities:

Market Research & Analysis: Conduct in-depth research to identify new business opportunities, trends, and potential markets for growth.
Lead Generation: Develop strategies to generate leads and build a robust pipeline of potential customers, partners, and markets.
Sales Strategy Development: Create and execute sales strategies to drive revenue growth and expand market share for the company’s ISP services.
Customer Relationship Management: Build and maintain strong relationships with key clients, partners, and stakeholders, ensuring long-term business success.
Partnership Development: Identify and pursue strategic partnerships with other businesses and organizations to expand service offerings and market reach.
Contract Negotiations: Lead negotiations for new contracts, agreements, and renewals, ensuring favorable terms for both Limerick and its clients.
Brand Promotion & Positioning: Represent the company at industry events, conferences, and meetings to increase brand visibility and promote Limerick’s offerings.
Cross-Department Collaboration: Work closely with the marketing, operations, and technical teams to align business development efforts with company goals.
Competitive Analysis: Monitor competitor activities and market conditions to adjust strategies and ensure Limerick stays ahead in the ISP industry.
Performance Reporting & Forecasting: Track key performance indicators (KPIs), prepare regular reports, and provide forecasts on business development progress and opportunities.
Requirements:
1. Education: A bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related field. A master’s degree is a plus.
2. Experience: Minimum of 5 years of experience in business development, sales, or marketing, preferably within the ISP or technology sector.
3. Proven Sales Track Record: Demonstrated success in generating leads, closing deals, and driving revenue growth in a business development role.
4. Industry Knowledge: Strong understanding of the ISP industry, broadband technologies, and market trends.
5. Strategic Thinking: Ability to develop and execute long-term strategies for market expansion and business growth.
6. Customer-Focused Approach: Experience in identifying customer needs and tailoring solutions to enhance client satisfaction and retention.
7. Negotiation Skills: Proven ability to negotiate contracts and agreements, securing favorable terms for both the company and its clients.
8. Project Management Experience: Strong ability to manage multiple projects, ensuring that goals are met within deadlines and budgets.
9. Budgeting & Financial Acumen: Understanding of budgeting processes and the ability to analyze financial data to inform decisions.
10. Legal & Compliance Knowledge: Familiarity with legal and regulatory requirements in the telecommunications and ISP industry.
Skills:
1. Communication Skills: Excellent verbal and written communication skills for engaging with clients, partners, and internal teams.
2. Relationship Building: Strong interpersonal skills with the ability to build and maintain long-term relationships with clients and partners.
3. Analytical Skills: Ability to analyze market trends, customer data, and competitive intelligence to inform decision-making.
4. Leadership & Teamwork: Leadership skills to motivate and guide cross-functional teams toward achieving business development goals.
5. Problem-Solving: Ability to address challenges creatively, proposing solutions that align with both business and customer needs.
6. Presentation Skills: Comfortable presenting solutions, business proposals, and reports to senior executives, clients, and stakeholders.
7. CRM & Sales Tools Proficiency: Proficiency in CRM software (e.g., Salesforce) and other sales/marketing tools to manage customer data and track progress.
8. Negotiation & Closing Skills: Expertise in negotiating contracts and closing business deals effectively and efficiently.
9. Networking: Ability to build and leverage a professional network to generate leads and expand business opportunities.
10. Adaptability & Resilience: Flexibility to adapt to changing market conditions and the resilience to overcome obstacles in the business development process.

Customer Relationship Manager

Years of Experience: 1- 3 years

Job type : Full time

Location: Pune

Responsibilities:

Customer Onboarding: Oversee the smooth onboarding process for new customers, ensuring they understand and are satisfied with the services offered.
Relationship Building: Develop and maintain strong, long-term relationships with customers, understanding their needs and providing tailored solutions.
Customer Support: Address customer inquiries, complaints, and technical issues, providing timely and effective resolutions to enhance satisfaction.
Account Management: Manage a portfolio of key customer accounts, ensuring they receive excellent service and their needs are consistently met.
Retention Strategies: Implement customer retention strategies, including regular follow-ups and proactive communication to prevent churn.
Service Improvement: Gather feedback from customers to identify areas of improvement and work with internal teams to enhance service offerings.
Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional services, ensuring that customers are aware of the full range of offerings.
Performance Tracking: Monitor and analyze customer satisfaction metrics, track service usage, and report on key performance indicators (KPIs).
Customer Education: Educate customers about the features and benefits of the services they use, helping them maximize their experience.
Collaboration with Internal Teams: Collaborate with sales, marketing, and technical teams to ensure customer expectations are met and exceeded, providing seamless service delivery.
Requirements:
Education: A bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
Experience: At least 3-5 years of experience in customer relationship management, preferably in the telecommunications or ISP industry.
Customer-Focused Mindset: Proven ability to build and maintain strong customer relationships, ensuring customer satisfaction and loyalty.
Problem-Solving Skills: Experience in handling customer issues and resolving conflicts effectively to maintain positive relationships.
Knowledge of ISP Services: Familiarity with broadband, fiber optics, internet services, and the technical aspects of the ISP industry.
Project Management: Ability to manage multiple customer accounts and projects simultaneously, ensuring deadlines and expectations are met.
Sales Experience: Experience with upselling, cross-selling, and identifying opportunities to grow customer accounts.
Data-Driven: Ability to analyze customer data and performance metrics to identify trends, customer needs, and areas for improvement.
Communication Skills: Excellent verbal and written communication skills for customer interaction and internal coordination.
Technical Proficiency: Basic understanding of customer relationship management (CRM) tools, such as Salesforce, and familiarity with relevant IT systems.
Skills:
Customer Service Excellence: Expertise in providing high-quality service to customers, ensuring that their needs are met promptly and effectively.
Relationship Building: Strong interpersonal skills to establish trust and rapport with customers, ensuring long-term satisfaction.
Negotiation Skills: Ability to negotiate service terms and resolve conflicts or issues in a way that benefits both the customer and the company.
Analytical Thinking: Ability to assess customer feedback and performance data to improve services and identify areas for growth.
Active Listening: Strong listening skills to understand customer concerns, needs, and expectations.
Time Management: Effective at managing customer interactions, follow-ups, and service improvements while meeting deadlines.
Team Collaboration: Ability to work effectively with internal teams (sales, technical, marketing) to align efforts and ensure consistent customer experiences.
Product Knowledge: Deep understanding of the company’s services, packages, and the ISP market to educate customers and offer the best solutions.
Conflict Resolution: Skilled in handling difficult situations, turning dissatisfied customers into loyal ones through effective problem resolution.
Adaptability: Ability to adapt to changes in customer preferences, company offerings, or industry trends to ensure continued customer satisfaction.

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